TOMTOP Experience

TOMTOP has become a renowned supplier among technology fans. The company from China has been active on the market since 2004. Predominantly offered are articles for daily use. In addition, however, also home and garden articles, technology accessories or various printed matter. In the following, we will show you what TOMTOP experiences we have had with the offer and what you need to know about the provider.

The most important in a nutshell

  • TOMTOP was founded in 2004 and acts as a retailer and wholesaler alike
  • The store's portfolio includes countless products from categories such as video games, computer accessories, cell phone accessories, clothing, jewelry, RC models and more
  • 3D printer, printer pens, printer accessories, module boards and printer filament available
  • For the processing of payments TOMTOP offers, among others, PayPal, credit cards or bank transfer.
  • Delivery when shipped from German warehouse usually within three to eight working days

TOMTOP: Product selection

The product selection at TOMTOP is enormously extensive. The store provides countless items in categories such as cell phone accessories, cameras and photo accessories, sports and outdoor, toys and hobbies or clothing and jewelry. In addition, you will also find tools, items for the home and garden, video and audio equipment, computers or smart devices. It is good to know that products from renowned brands can be found here. Among others, Lenovo or Xiaomi, for example.

3D Printing and TOMTOP

With more than 300 different products, the store is really well positioned in the field of 3D printing according to our TOMTOP experience. On the one hand, the supplier provides complete 3D printers. On the other hand, you can also find 3D printer filament or individual printer parts here. In the area of complete 3D printers you will find more than 75 items like the Reality 3D Ender-3 V2 or Artillery Sidewinder-X2.

For the filaments, you can again choose from numerous different colors such as red, black or gold. Passive pens for drawing tablets are also available, plus you can easily sort the items according to your preferences with the help of various options. In the area of printer parts, you can choose from laser modules, printing surfaces, guide carriages or coolers, among other things.

Payment methods at TOMTOP

According to our TOMTOP experience, the store is in no way inferior to the European competition when it comes to payment options. You can rely on reputable and tried and tested payment methods here and, for example, fall back on the popular PayPal eWallet. Alternatively, the store offers you payments via instant bank transfer, credit card or bank transfer. Our recommendation here is clearly the electronic payment methods. With these your order will be processed the fastest, so that usually also the shortest shipping time is to be accepted.

TOMTOP: Shipping, customs and delivery times

Good news: For many orders to Germany you can save the shipping costs. During the order process you can check directly whether shipping costs are charged or not. If your goods come from a German warehouse, you usually do not have to worry about shipping costs to Germany. In addition, the shortest delivery time of three to eight working days can also be expected for delivery from a German warehouse. The delivery takes place with the shipping service provider DHL. If the shipment is made from the Chinese warehouse, it will be made by airmail. In this case, you have to allow around 7 to 15 working days for delivery to Germany.

Of course, there is no general answer to the question of whether customs duties have to be taken into account. We recommend you to have a look at the regulations of your responsible customs authority.

Advantages and disadvantages of TOMTOP


  • 3D printer, filament and printer parts available
  • Payments possible with PayPal among others
  • Products from renowned brands such as Lenovo or Xiaomi
  • TOMTOP has its own warehouse in Germany
  • Discounts or perks available on an ongoing basis


  • Shipping times strongly dependent on the respective warehouse
  • Poor German translation of the website


TOMTOP is a now renowned and experienced supplier from China. The company has been active as an online retailer since 2004 and offers a portfolio of tens of thousands of products. More than 300 of these are currently accounted for by product categories related to 3D printing. So the selection is right, as is the rest of the service around the offer. For payments, you can fall back on reputable payment methods, and thanks to a German warehouse, shipping is also pleasantly quick in some cases. It is a bit of a shame that many parts of the website are quite difficult to understand due to the poor translation. If there is no clarity at all, the customer support will help effectively and competently.

Frequently asked questions about TOMTOP

If you still have questions about TOMTOP, please take a closer look at this section. Feel free to write down any other questions and I'll answer them here as well.

Those who wish can use a TOMTOP to place their orders. The range of functions in the app is identical to the desktop offering. The app is available as a download version for all devices with the iOS and Android operating systems.

A return at TOMTOP is usually possible without any problems. However, this must be communicated to the company's support team in advance. This then provides all the necessary information for the return and serves as a point of contact for queries.

TOMTOP is a reputable 3D printing store. The supplier has been active on the market for almost 20 years and now even operates its own warehouse in Germany. Furthermore, customers can resort to reputable payment options such as PayPal, the instant bank transfer or the classic bank transfer.